#SRPRO017102
s definition. This role bridges business needs and execution, ensuring programs align with strategic objectives, timelines, and measurable outcomes.
Key Responsibilities:
Program & Business Analysis
Partner with Program Managers to support planning, execution, tracking, and reporting of complex programs
Elicit, analyze, document, and validate business requirements, functional requirements, and success metrics
Translate business objectives into actionable insights, roadmaps, and deliverables
Identify dependencies, risks, and gaps across initiatives and recommend mitigation strategies
Stakeholder Collaboration
Serve as a trusted liaison between business stakeholders, program leadership, technology teams, and vendors
Facilitate workshops, working sessions, and stakeholder reviews to align on scope, priorities, and outcomes
Support change management efforts by documenting impacts and supporting communication plans
Data, Reporting & Insights
Develop dashboards, reports, and executive-ready presentations to communicate program health and performance
Track KPIs, milestones, financials, and benefits realization across programs
Use data to identify trends, risks, and improvement opportunities
Process Improvement & Governance
Analyze and improve program and portfolio management processes
Support governance forums with status updates, issue tracking, and decision documentation
Contribute to standardization of templates, tools, and best practices across the program organization
About You
Basic Qualifications:
Bachelor's degree in Business, Information Systems, Finance, Management, or a related field
3-7 years of experience as a Business Analyst, Program Analyst, or related role
Experience supporting large, cross-functional programs or portfolios
Strong requirements gathering, documentation, and analysis skills
Proficiency in program/project management methodologies (Agile, Scrum, Waterfall, or hybrid
Tools and Technologies
Experience with program/project management tools (e.g., Jira, Smartsheet, MS Project, ADO)
Advanced proficiency in Excel; experience with Power BI, Tableau, or similar reporting tools preferred
Familiarity with process modeling and documentation techniques (e.g., BPMN, process maps)
Preferred Qualifications:
Experience working within a Program Management Office (PMO) or enterprise program environment
Certifications such as CBAP, PMI-PBA, PMP, PgMP, or Agile certifications
Experience with financial tracking, budgeting, or benefits realization
SaaS, HR tech, or enterprise software experience (if applicable)
Key Competencies:
Strategic thinking with strong attention to detail
Ability to manage ambiguity and shifting priorities
Influential without authority; strong facilitation skills
Highly organized, proactive, and results-oriented
Excellent analytical and problem-solving abilities
Strong written and verbal communication skills, including executive-level reporting
UKG is unable to offer sponsorship for this position
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster
UKG participates in E-Verify. View the E-Verify posters here.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].
The pay range for this position is $102,300.00 to $147,050.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at https://https://www.ukg.com/about-us/careers/benefits