Sr. Services Project Manager

Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.

UKG is seeking energetic, customer-focused individuals to implement UKG Pro, our award-winning HRMS/Payroll offering. As a Project Manager, you will be a part of a growing, dynamic team responsible for the high-quality, complete implementation of our core HRMS product. Our Project Managers are responsible for planning, managing, and successfully implementing new projects for large, complex customers. Qualified candidates will have solid experience managing a complex HCM projects simultaneously, some with multiple phases and are experienced in effectively communicating and negotiating resource, cost, and timeline with our internal and external customers. Qualified candidates will exercise leadership and organizational management skills to ensure all assigned project deliverables have the highest quality within agreed upon time and cost estimates.

Responsibilities:
• Identify, develop, and communicate project work plans, scope, timeline, and project resourcing requirements
• Perform risk management to minimize and mitigate project risks
• Set and manage customer expectations of project deliverables then communicate, as needed, to meet changing situations
• Use appropriate change control to manage change in project scope, schedule and costs
• Prepare, coordinate, and lead meetings between customers and appropriate team members
• Manage projects using our methodology standards and recommend appropriate changes to improve speed and consistency of work delivery
• Enforce project standards to ensure deliverable quality
• Ensure project documentation is complete, current, and archived appropriately
• Communicate project status, risks, and options to both internal and external stakeholders

Basic Qualifications:
• 3+ years experience implementing HRMS solutions
• Project Manager with at least 3 years of experience managing projects with virtual team members in the Human Capital Management space
• Knowledgeable of the human resources/payroll/benefits discipline
• Ability to travel up to 25%

Preferred Qualifications:
• Bachelor's degree or equivalent experience
• Demonstrates ability to manage multiple and complex projects concurrently
• Demonstrates strong leadership presence and consulting skills, partnering with customer's executives
• Excellent verbal and written communication skills
• Strong, effective decision-making and multi-tasking skills within stringent deadlines
• Ability to deal with ambiguity and adapt to meet changing scope and resource situations.
• Strong organizational and time management skills
• PMP Certification preferred

Where we're going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

View The EEO Know Your Rights poster and its supplement.

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].

The pay range for this position is $78,800 to $113,300, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at https://https://www.ukg.com/careers