Sr Solution Consultant

UKG

4.7

(113)

Multiple Locations

Why you should apply for a job to UKG:

  • Ranked as one of the Best Companies for Women in 2023
  • 4.7/5 in overall job satisfaction
  • 4.8/5 in supportive management
  • 95% say women are treated fairly and equally to men
  • 99% would recommend this company to other women
  • 94% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Paid leave for new and adoptive parents, medical coverage for IVF services & reimbursement to help offset adoption and surrogacy expenses.
  • 45% company match on total employee 401(k) contributions up to the IRS annual limit.
  • Unlimited paid time off for you to rest, re-charge, and pursue your personal aspirations.
  • #893379734060

    Position summary

    Consultant who has a passion for strategic consulting, implementing solutions that provide significant benefits, building relationships and delivering outstanding customer service and outcomes.

    As a Senior Solutions Consultant, you will sculpt the design of the solution and utilise the defined implementation process to meet the established implementation milestones and targeted completion dates. You will be viewed as a trusted advisor for Workforce Management within the Retail & Hospitality Line of Business. You will also work in a team environment remotely or at customer sites to implement and support products that UKG delivers to its customers and will work closely with the UKG Project Managers and peers to accomplish activities along a set and proven methodology.

    In this role, you will be responsible for:

    · Provision of industry and workforce management expertise and rostering best practice to benefit customers and colleagues

    · Using professional consulting concepts, implement software in various environments

    · Review business process analysis

    · Configure solution applications

    · Follow practices and procedures in analysing a variety of business situations or data requiring a review of a variety of factors

    · Provide knowledge transfer for customers

    · Analyse requirements and creating documentation, diagrams and feature specifications

    · Leading workshops and sessions to drive informed decision making and gather requirements

    · Advise customers on system configuration, industry specific features and system processes and procedures

    · Work with product management, clients and peers to suggest ideas for the improvement of the solutions and outcomes

    Qualifications:

    · At least 5 years of experience in the delivery and implementation of SaaS solutions

    · Bachelor's Degree or equivalent

    · Either solution or industry experience in workforce management

    · A thorough understanding of business, process and technology relating to workforce management

    · Broad knowledge of labour management, rostering, HR / Payroll, ERP, or similar domain product/systems

    · Ideal to have working experience in a healthcare environment with rostering solutions

    · Flexibility to travel as needed

    Where we're going

    UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

    UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

    Disability Accommodation

    For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].

    Why you should apply for a job to UKG:

  • Ranked as one of the Best Companies for Women in 2023
  • 4.7/5 in overall job satisfaction
  • 4.8/5 in supportive management
  • 95% say women are treated fairly and equally to men
  • 99% would recommend this company to other women
  • 94% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Paid leave for new and adoptive parents, medical coverage for IVF services & reimbursement to help offset adoption and surrogacy expenses.
  • 45% company match on total employee 401(k) contributions up to the IRS annual limit.
  • Unlimited paid time off for you to rest, re-charge, and pursue your personal aspirations.