Sr Solution Consultant - WFM

Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.

The Solution Consultant is responsible for implementing our UKG workforce management solutions, for UKG customers. As the Solution Consultant, you will sculpt the design of the application and utilize the defined implementation process to meet the established implementation milestones and targeted completion dates. You will also work in a team environment to implement and support products that UKG sells to its customers and will work closely with the UKG Project Managers to complete tasks delegated by the Project Managers toward completing system implementations.

• Using professional concepts, implement software in various environments
• Perform business rule analysis
• Configure software applications
• Understand and configure software interfacing products
• Follow practices and procedures in analyzing a variety of business situations or data requiring a review of a variety of factors
• Provide knowledge transfer for customers
• Support customers on system configuration, industry specific features and system processes and procedures
• Analyze enhanced requirements and creating process documentation, diagrams and feature specifications.
• Advise customers on system configuration, industry specific features and system processes and procedures. Research application questions and provide testing support to the customer team
• Utilize his/her technical ability to prioritize issues and respond appropriately to multiple critical situations

Basic Qualifications
• Consulting / customer interface experience required
• Software applications implementation experience
• Flexibility to travel as needed up to 25%

Preferred Qualifications
• Broad knowledge of time, scheduling, absence labor management, or similar domain product/systems is preferred
• Bachelor's Degree in technical discipline (or equivalent experience) and a minimum of 3+ years of related work experience is preferred
• Interpersonal skills and technical product knowledge are critical to success
• CST/MST Location preferred
• Excellent oral and written communication skills

#LI-REMOTE

Where we're going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

View The EEO Know Your Rights poster and its supplement.

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].

The pay range for this position is $68,100 to $97,900, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at https://https://www.ukg.com/careers