Tax Research Administrator II

agencies, customers, and other areas internal to Ultimate Software
• Quickly reprioritizes work to minimize liability exposure for both the customer and for Ultimate Software. Special projects and additional duties will be assigned regularly
• Excellent knowledge of Tax Agency Portals with experience in dealing with the agency and resolving notice-related issues.
• Research and resolve payroll tax notices for multi-state tax entities.
• As part of the tax notice research process, it may be necessary to reconcile QTD and YTD tax amounts withheld, reported, and deposited on a quarterly and annual basis for assigned entities.
• Assist business units on payroll tax-related inquiries.
• Maintain and update tax notice cases in Salesforce with resolution progress, including communication to customers.
• Demonstrated experience performing tax reconciliations and analysis
• Ability to negotiate positive resolutions with customers and tax agencies
• Good understanding of the TPA & POA process.
• Demonstrated experience performing payroll tax reconciliations and analysis
• Proficient in Excel and Word
• General accounting experience
• Ability to negotiate positive resolutions with customers and payroll tax agencies
• Proficient working with multiple systems and tools to perform job functions
• Ability to solve complex multi-state tax notice issues
• Experience working with payroll tax filing systems

Interpersonal Skills:
• Good communication skills; both verbal and written
• Excellent follow-up skills are required to be successful
• Demonstrated ability to organize work
• Attention to detail is a must Highly Motivated and Team Oriented Ability to handle multiple tasks under tight deadlines.

Education/Certification/License:
• Bachelor's Degree in Business, Accounting, Finance, or a minimum of 2 years equivalent work experience.
• CPP/FPC accreditation is a plus

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected]