Trust & Funding Ops Analyst

Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.

UKG is seeking a customer focused and highly energetic individual to join our Payroll Services Team. As part of the Payroll Services Funding Team, the Funds Operation Specialist works within a team of professionals to ensure client funds are received and transactions submitted to the bank accurately and according to required deadlines.

Duties and Responsibilities:

• Responsible for managing daily banking activities and acts as liaison with the Treasury Department and bank contacts.
• Responsibilities include review and execution of daily banking activities and client financial transactions, including reconciliation of incoming transactions and communication for collection of unfunded transactions.
• Communicate effectively with clients regarding banking questions and unsettled payroll tax and direct deposit funds.
• Monitor banking notifications related to direct deposit returns and confirm submission to clients via payroll system.
• Auditing of client company configurations specific to banking requirements.
• Preparation of monthly client billing and department metrics.
• Interfaces with Banking Relations, Clients, and UKG staff.
• Manage Salesforce cases in a timely manner, addressing any concerns and maintaining effective communication with clients and partners.
• Provide backup and assistance to other team members as needed.
• Manage multiple competing priorities with tight deadlines in a fast paced, ever-changing environment.
• Manage projects in an organized, proactive, and independent manner to meet all required time frames and commitments.
• Participate in initiatives to improve PS Funding processes and rollout new technology internally.
• Work on stretch assignments and other duties as assigned

This is a hybrid role. The employee will be expected to work 3 days/week onsite at a US Based UKG office

Basic Qualifications:
• 1-2 years' USA payroll and/or banking experience
• Experience working directly with customers using various communication methods, including phone, email, MS Teams/Zoom and PowerPoint
• Previous experience with banking or payroll products/processing
• Experienced with Microsoft Office applications with emphasis on Excel

Preferred Qualifications:
• Bachelor's degree in Business, Accounting, Finance or a related field or equivalent work experience
• Previous experience with UKG systems or similar payroll processing software
• Excellent oral and written communication skills
• Excellent customer service skills
• American Payroll Association certification (CPP or FPC)

Where we're going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

View The EEO Know Your Rights poster and its supplement.

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].

The pay range for this position is $45,700 to $65,750, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at https://https://www.ukg.com/careers