Workplace Services Coordinator II

phone calls in a courteous and efficient manner, ensuring accurate message handling and timely follow-up.
• Manage front desk operations to ensure a positive, welcoming, clean and organized workplace experience at all times.
• Monitor and maintain front-of-house areas to ensure spaces remain professional, organized, and guest-ready.
• Coordinate and book high-demand, large conference rooms, ensuring accurate setup and availability.
• Act as a building concierge by assisting employees and guests with general inquiries, wayfinding, meeting logistics, and workplace resources.
• Partner with internal teams such as Workplace Services, IT, and Security to support daily office operations and visitor needs.
• Create and manage digital lobby display signs to ensure they remain current and within brand guidelines.
• Update team SharePoint site, create Microsoft Forms or SignUp Genius pages as needed.
• Support Workplace Events team with reporting/data needs, quarterly.
• Manage p-card reconciliation for WPS Director and complete expense reports as needed.
• Support additional administrative and reception-related tasks as needed to ensure smooth and efficient workplace operations.

BASIC QUALIFICATIONS:

• Has at least two years of experience in a corporate environment

• Proficient with Microsoft Office programs (specifically Excel, Word, SharePoint and PowerPoint), tech savvy, and have experience in social collaboration, design tools
• Advanced interpersonal skills: able to manage multiple projects, solve problems, exhibit excellent organizational abilities, is a self-starter, and has strong attention to detail

PREFERRED QUALIFICATIONS:

• Degree in Communications, Events Management, Hospitality are a plus
• Highly personable and able to work well across various teams
• Highly resourceful team-player, with ability to pivot in order to be effective independently
• Demonstrate excellent verbal and written communication skills
• Demonstrated ability to achieve performance goals and meet deadlines in a fast-paced environment

Location: Lowell Office
Hours: 8:00 a.m. to 5:00 p.m.
40 hours per week; this is an in-office position

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

Equal Opportunity Employer

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

View The EEO Know Your Rights poster

UKG participates in E-Verify. View the E-Verify posters here.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].

The pay range for this position is $38,800.00 to $55,750.00 USD. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG's benefits and rewards at https://https://www.ukg.com/about-us/careers/benefits