PTC Product Support Analyst

anced technical experience to detect, analyze, diagnose, and consult on I-ETMS® related performance/inquiries. The successful candidate will possess advanced technical knowledge of various PTC Systems, locomotive systems, I-ETMS®, and Railroad Operations to provide hands-on analysis, support, and guidance to achieve desired objectives. The Systems Analyst works as part of a team to execute work streams, reduce PTC related variability, educate stakeholders, and maximize value of Wabtec's PTC Support Service.

What will your typical day look like?

Responsibilities:

• Analyze, diagnose, and consult on I-ETMS® related performance/inquiries.

• Provide PTC analysis, expertise, and support to customer's various RR operating groups.

• Drive investigation of customer's PTC Operations and collaborate with Wabtec Engineering, Customer Engineering, Mechanical, and Business teams.

• Use advanced PTC subject matter expertise to assists in balancing the stakeholder's expectations and interests across the enterprise

What do we want to know about you?

Qualifications:

• Bachelor's Degree in Management Information Systems or Engineering or equivalent experience

• Minimum 3 years PTC data and/or systems analysis or related locomotive onboard systems experience

• Experience in large system data analysis and reporting

• Experience with troubleshooting PTC system and coordinating investigations with various customer teams

• Strong debug and troubleshooting skills; ability and willingness to work hands-on

• Excellent oral and written communication skills; ability to articulate clearly and concisely

• High degree of attention to detail; approaches tasks in a meticulous and thorough manner

• Self-motivated, quick learner, results-oriented, with a clear focus on quality

Our job titles may span more than one career level. The salary range for this role is between
$60,700.00-$83,400.00

The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include an annual bonus, if eligible.

Who are we?

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.

Wabtec is focused on performance that drives progress and unlocks our customers' potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! http://https://www.WabtecCorp.com

Our Commitment to Embrace Diversity:

Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.

To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.

We believe in hiring talented people of varied backgrounds, experiences, and styles... People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.