Temp-Customer Support Representative

Spares, Consumables opportunities.

• Calling customers to review equipment/ software and service plan options

• Sending Quotes ti customer for the Spares, Consumables, Plans. Following up forthe PO & processing.

• Review of all quotations and documenting service sales process in SPMS tool. Completing the billing review in Compass

• Achieving team and individual goals.

Qualifications

Successful candidate is likely to have the following competencies:

Qualification:

• Minimum of Commerce Graduate or in lieu of a degree, 6month to 2 years of experience in a technology organization performing customer service sales/support / Order Execution.

• Freshers are welcome.

• Should have experience in Microsoft Office, MS Excel, MS Word.

• Experience providing inside sales support to a scientific instrumentation/high tech/medical device services organization strongly preferred.

• Proven communication skills - both verbal and written

• Attention to detail, ability to analyze data, interpret data and investigate findings

• Effective telephone skills

• Time management, decision-making, presentation and organizational skills

• Motivated and goal focused

• Ability to work independently and follow through on tasks

• Ability to manage multiple projects

• Team-player: provide team support, feedback, and share responsibilities

• Computer Skills: intermediate use of Excel, Word, Lotus Notes, SAP

Experience with a customer database (CRM)

Company Description

Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.