Operations Specialist

nage department voicemails by forwarding messages to the relevant departments.

• Collect documents from dealers and dispatch correspondence. Upload customer documents into appropriate systems.

• Adhere to company policies and procedures, ensuring compliance with all state and federal laws and regulations governing customer communication.

• Provide support to Recovery, Repossession & Remarketing Administrators.

• Perform other duties as assigned.

What you'll need to be successful:

• Associates degree or equivalent combination of education/experience

• Four years of Customer Service experience

• Excellent knowledge of Microsoft Office Applications ex. Word, Excel.

• Data entry experience with an emphasis on accuracy

• High degree of attention to detail

• Strong written and verbal communication skills

• Strong organizational skills

• Strong problem-solving skills

• Ability to multi-task and prioritize duties based on a deadline, in a fast-paced environment.

Don't meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. At Yamaha, we understand that talent comes in various forms, as such we are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

What's in it for you:

• 401(k) and Profit Sharing

• Fertility Benefits

• 37.5-hour workweek

• Medical, Dental, Vision

• Life and AD&D Insurance

• Wellness Program

• Short-Term Disability Coverage (for hourly roles)

• Long-Term Disability

• Student Debt Repayment Benefits

• Ability to borrow Yamaha product

Reports to: Department Manager

Yamaha Motor Corporation, USA is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability or any other status protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees.