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ndards.
Implement and maintain ERP platform governance, policies, and best practices.
Lead and manage a team of ERP support analysts and architects.
Define and implement service level agreements (SLAs) and key performance indicators (KPIs) for ERP services.
Provide third-level support for ERP incidents and escalations.
Collaborate with IT support teams to resolve critical ERP-related issues efficiently.
Drive automation and process improvements to enhance ERP platform efficiency.
Identify and implement proactive monitoring and alerting solutions.
Other duties as assigned.
What you need to be successful:
Bachelor's degree in Business, Information Systems, Computer Science or equivalent.
Minimum twelve years of experience in the development and maintenance of large-scale application systems such as SAP.
Minimum five years of experience managerial/leadership experience.
Experience with S/4 HANA and SAP RISE
Working experience with Defect Management and Testing tools
Experience with detailed requirements gathering and creation of functional and technical specifications.
Experience leading and managing small to medium size teams.
Significant experience with unit and integration testing
Experience with post-production application support and maintenance
Don't meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. At Yamaha, we understand that talent comes in various forms, as such we are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!
What's in it for you:
401(k) and Profit Sharing
Fertility Benefits
37.5 hour work-week
Medical, Dental, Vision
Life and AD&D Insurance
Wellness Program
Short-Term Disability Coverage (for hourly roles)
Long-Term Disability
Student Debt Repayment Benefits
Ability to borrow Yamaha product
Reports to: Department Manager
Yamaha Motor Corporation, USA is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability or any other status protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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