Customer Service UK (M/F)

g compliance processes.

What you'll be doing:

• Answer all incoming phone calls, giving technical information and/or placing orders into the computer system in order to meet the customer's expectations.

• Respond to customer requests and resolve their issues by providing them with product and service information and serving as liaison between the customer and various departments in order to meet the customer's demands.

• Control stock and back orders and follow up on delivery. Process returned items. Ensure the clients receive the needed items on time and ensure all processes meet the company's policies.

• Set up new accounts, maintain records, and perform related administrative duties to ensure that all data is accurate.

What you'll need:

• Secondary education

• 2 years working experience in a high-end Customer Service role

• Experience in working with operative systems

• Some knowledge of the medical device industry is a plus

• Customer Service Oriented

• General financial knowledge is a plus

• MS Office

• Native English and Spanish fluent is a must

What we offer:

Working in a diverse and collaborative global team embracing innovative curiosity, personal authenticity, accountability, and a growth mindset. Our culture empowers us to bring our whole selves to work each day, so we can be at our best when serving our customers, patients, and colleagues.

ZimVie offers you the following benefits:

• Competitive compensation package

• Permanent contract

• Meal allowance

• Private life, health and dental insurance

ZimVie is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants for employment and employment decisions, including hiring, promotion, transfer, etc. are considered without regard to racial or ethnic origin, gender, religion or belief, disability, age or sexual identity.