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HIRING: Multiple positions! Product, development, account management, professional services | Fairygodboss
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Kelsey
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User deleted comment on 12/15/20 at 2:57AM UTC
Tawana M.
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Hi Kelsey, Interested in knowing more about the positions involving data analytics and account management. What are the requirements such as years of experience, and responsibilities? Thanks for sharing!
Kelsey
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Hi Tawana! The responsibilities vary by position, but for the Technical Account Manager role we're looking for someone with 5+ years of relevant experience. Day-to-day responsibilities include: semi-regular sync calls with customer; support ticket triaging & coordinating responses; assisting with customer training sessions and onboarding. More high-level info is in the position listing itself, but I'm hoping to find a strong account manager/experienced customer support rep who can pick things up quickly and is looking to improve their skills as part of a growing team!
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