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“I’m sorry” is waaay overused
I loved this article... how much are you using this expression? “I’m sorry...” I agree with the author’s perspective and would add that it’s disempowering language in the workplace. What are your thoughts?
When I craft an email and communicate, I use a forward looking approach that creates solutions going forward and express how I’ll address the situation. Copy/paste the article link in your browser.
https://fairygodboss.com/articles/5-better-things-to-say-instead-of-im-sorry-at-work?utm_source=email-transactions&utm_medium=email&utm_campaign=community-missed-notification