The job is great and enjoyed working with the customers. Each manager has different expectations and tends to favor certain employees, so this can cause problems. Some managers will even admit that some employees are dishonest or not that competent, but because they kiss up to them . . . . . they allow it.
Job Satisfaction Level
Not for Pay, Promotion, Hiring, Evaluation and Reviews
Good pay, benefits, work responsibilities, but really bad management and not set performance expectations. Favoritism and Discrimination can make it really unpleasant.
Equal performance expectations for all employees. Quit favoring those who kiss up to certain managers and discriminating against those who give respect to the managers, but are more concerned about customer and doing their job. Many managers and supervisors have very big egos and don't treat employees fairly. Their concern is not about serving the customers and doing a good job . . . it is more about their egos.