Employee Reviews
(Winged ratings measure job satisfaction on scale of 1 to 5)
Anonymous shared this review of Lush, United States on Jul 2nd, 2021
"I hope you aren’t physically disabled because Lush doesn’t seem to want you as their employee, certainly not long-term. They will only go so far to make accommodations. I was hired on false pretenses before a corporate intervention informed me otherwise. I’m already bonded with my team, I enjoy my work, and I’m reluctant to leave them, but if I’d known then what I know now, I’m unsure if I would have applied to work there. There’s a lot of emphasis on leading with empathy and accepting others where they’re at, but it doesn’t seem like this extends to employees. For all the work we do as sales ambassadors to build relationships with customers and hopefully retain them, there is no interest in building them with new hires once it’s discovered that the store manager wrote some checks with her mouth during the hiring process that the bottom half couldn’t cash. I’ve yet to find any policy on the company intranet that says what I want can’t be done. Proceed with caution."
Are women & men treated equally?
"No"
Does the CEO support gender diversity?
"Yes"
One thing Lush can improve?
"Improve my benefits (e.g. medical, maternity)"
Level of Flexibility
1
2
3
4
5
"They are not willing to work with you to accommodate a disability."
Is paid parental leave offered, and if so, how much?
"No / Unsure"
Would you recommend Lush to other women?
"Maybe"
How supportive is your manager?
1
2
3
4
5
Which benefits are offered?
Health care
Want to submit a response?
Anonymous shared this review of Lush, United States on Feb 21st, 2020
"Great place to work, but is very demanding. Work-Life balance is hard to keep with no set schedules and no weekends off unless requested"
Are women & men treated equally?
"Yes"
Does the CEO support gender diversity?
"Yes"
One thing Lush can improve?
"Improve my compensation"
Position or Department
Retail
Recent Salary
$25k-$50k
Recent Bonus
$0
Level of Flexibility
1
2
3
4
5
Is paid parental leave offered, and if so, how much?
"No / Unsure"
Would you recommend Lush to other women?
"Yes"
How supportive is your manager?
1
2
3
4
5
Which benefits are offered?
Pension, Health care
Want to submit a response?
Anonymous shared this review of Lush on Feb 4th, 2019
"The majority of the retail leadership are women who grew up in retail, many are moms, and many travel in their roles with kids at home. They get it. I feel like we support each other through those late shifts and weekends, and help out when needed because a kid thing came up."
Are women & men treated equally?
"Yes"
Does the CEO support gender diversity?
"Yes"
One thing Lush can improve?
"Improve work-life balance and policies (e.g. flex-time, limit face time)"
Recent Bonus
$10k-$20k
Level of Flexibility
1
2
3
4
5
"While I experience great flexibility in my role, since management is de-centralized, I know that is not the experience of employees across the business. However, everyone I speak to seems to feel that their boss is open to (at-least) temporary flexible arrangements as needed. "
Work-Life Friendly Attributes:
Policies, Culture, Hours
Did you take Maternity leave?
"Yes"
52 Weeks Paid | 0 Weeks Unpaid
"Lush is based in Canada where the government protects new mother's jobs for one year and pays them a portion of their salary. In the US Lush has attempted to replicate this same system, only funded internally, for the Store Managers, Assistant Managers, and DMs. After 1 year of employment, if you are in one of those roles you can take 16 weeks partially-paid maternity leave. The number of weeks increases based on tenure, up to 52 weeks after 5 years with the business. I know Store Managers that have taken three maternity leaves, coming back between them to work less than a year while they are pregnant with the next, and Lush honors their commitment to their mat leave policy, giving almost a full year off. It's pretty great! "
Would you recommend Lush to other women?
"Yes"
Want to submit a response?
Anonymous shared this review of Lush on Aug 4th, 2017
"I would not recommend this employer for another woman. While there are many women in positions of leadership, they form a mean girl's club, where they foster growth in males and allow the men in the company to behave inappropriately and subject outsider females to intense scrutiny."
Are women & men treated equally?
"No"
Does the CEO support gender diversity?
"No"
One thing Lush can improve?
"Improve work-life balance and policies (e.g. flex-time, limit face time)"
Recent Salary
$50k-$80k
Recent Bonus
$0-$10k
Level of Flexibility
1
2
3
4
5
"Lush really fosters a culture where it's a lifestyle as much as a job. The difficulty in that is that people have lives. The district managers are expected to travel 50% or more of their month. While most retail companies have districts that are close to the person's area of residence, Lush spreads it all out, which is environmentally unfriendly and also doesn't lend to work/life balance."
Work-Life Friendly Attributes:
Policies
Did you take Maternity leave?
"No"
Would you recommend Lush to other women?
"No"
Want to submit a response?
Anonymous shared this review of Lush on Mar 15th, 2017
"It becomes a really catty environment, SO high school, SO immature"
Are women & men treated equally?
"Yes"
Does the CEO support gender diversity?
"Yes"
One thing Lush can improve?
"Improve work-life balance and policies (e.g. flex-time, limit face time)"
Position or Department
Sales Ambassador
Recent Salary
$0-$25k
Recent Bonus
$0-$10k
Level of Flexibility
1
2
3
4
5
Did you take Maternity leave?
"No"
Would you recommend Lush to other women?
"Maybe"
Want to submit a response?