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Hello, I work as a receptionist in New York and I am looking to transition out of that role.
I have been looking for another job for the past 3 years. I've had interviews, but unfortunately no luck yet. I want to apply the skills that I gained to other positions. If anyone is in New York and are hiring, or know a company that is please let me know.
Also, what are some possible positions that I can apply for?
I highly recommend seeing what civil service exams are available!! In New York, you will want to look at your county, the state, local towns, and local school districts. It will take some time for a position to become available, but once you're in the system, it's really easy to make a long-term career and rise up through the ranks. And NYS has one of the best pension systems in the entire country.
Focus on the duties and responsibilities you do under this current role. Expand on those, date entry, scheduling, time managing of multiple leaders. I find the title outdated, you do so much more than answer the phone and put people on hold and that is what that title lends itself too. good luck.
Most of the time I answer phones, charge credit cards, create and email out invoices to our customers, filing, enter customers creditcard information on Excel...that's basically it.
Tbh, I'm bored most of the time at work and spend the majority of the day looking for other jobs. I'm interested in document control, background checks, medical records, researching, anywhere where I don't have to interact with customers too much.
If you don't want to help customers then I encourage you to rethink that. Every position has a customer. It be an internal or external customer and that's the mindset needed. Not sure what you mean by document control but I think of someone who works in the records room of a company. THAT I would find boring. Background checks if you're performing them are definitely customer interactive. BUT check out background check companies? See what unique roles they have, maybe court runners? Medical records, check out hospitals or healthcare headquarters. So much to grow into.
We have to be "job shoppers" these days. Meaning, what is it that you really want to do, like to do, could do and enjoy it. Make a list, research them, find LinkedIn contact that have contacts at those places. Start there. Were job seekers get into trouble is when recruiters see them asking "if you know a company (without being specific)," they're under the impression you don't know what you want or want to do. Make a list of all of your skills, find job descriptions on LI that pique your curiosity. Make a list of the skills required. See which of your skills are transferable to what they're looking for. Good Luck.