Workforce management

Workforce management

Hi! I’m looking to get back into workforce management a few years ago I worked for a company for 4 years assisting with the warehouse adherence, the amount of people to workload and would run reports through out the day. I left that company because I never got a raise amongst other things.

For that job I only took about 4 calls a day the rest was data entry and running reports I was considered a “Operational specialist”. This can be done from home. That works for me because I have to small kids.

I have a background of store management, warehouse management (desk work), case management, administrative, entry level Hr and onboarding experience.

What’s really important for me is having a job I can work from home while my kids are here but not having to take 70 + calls a day. Of course being able to pay my bills as well can’t forget that.

What would be the best way in getting back into this field with experience only. I have scoured indeed and would like some other resources or certificates I could get to help with what I already know without having to go back to school?

I have a associate degree I would need to pay out of pocket if I go back to school and my current bills will not allow that.