Customer Service Frontline
It's not easy being on the frontline of company. We are the person on the other end asking how can we help.
|Ask anything (even anonymously) ...
Coming here to wish everyone a very happy Customer Service Week!
I am seeking a Customer Service Management Position! What is a good resume sample that I can use to taylor mine?
Hi I’m a shop floor worker anyway I had covid and since I got back to work I’ve been treated differently and putting me on a job which causes my anxiety to rise and then I make errors and dreading every shift like I don’t want to be there feel unwanted and my confidence has got…
Customer service is all around us, and it’s often taken for granted. Customer service is crucial, and those of you who work in the role, you are warriors. You matter. You are the company. It’s easy to get in a rut, but let’s reinvigorate ourselves and shake the dust off! Share…
Hi everyone, I manage a CS team of 16 which includes 12 direct support staff. I love my company but due to some technological challenges, we haven't been able to offer phone support during this time. So instead of supporting by phone and email, we're strictly working with our…
It can be pretty easy to feel unappreciated in this business, but know that you are touching a lot of people. Without you, companies would not have a pulse on what they're customers think about a product, food item, or whats not working. It takes a certain person to be able to do…
About this group
Customer Service isn't easy and its important to have team behind you that KNOW what your going through on a day to day. We are the information hubs for the customer and the company. Whether its old school calls or chat boxes, we're here problem solving, overting brand attacks online in the early hours of the morning, or just listening. Network, ask questions, and laugh a little.