I'm a 39-year old IT professional with a degree in English literature. I took my first tech support job in 2006 to survive, after having a major medical emergency, having the house I grew up in sold unexpectedly (can't and don't blame my parents, as moving saved my dad's life, most likely, but I was *not* prepared), living homeless for the better part of a couple of years in my car, and have bounced around various tech jobs over the last 12 going on 13 years, after I realized I couldn't afford to finish my teaching certificate (and my parents told me they would disown me if I did-- I'm an only child, so ...), and I couldn't afford to keep working as a substitute teacher, even long-term, so I fell into the field and have been here ever since. I miss the classroom, I miss teaching, but IT pays the bills. I have been working primarily in application support for the last 4 years; prior to that, I was working in networking and loved it, but the company didn't pay enough for me to live anywhere except my car. I moved to a better paying general desktop IT support environment and I hated it, but was wearily resigned to never being able to do any better than entry-level positions because I can't seem to test well enough to get even the most basic certifications, although I had mastered the job very well and was one of the highest rated techs there.... Fast forward to about 4 months ago when I fell at work, and ended up with a traumatic brain injury. I had previously been planning to go for a master's degree in data Analytics, as it builds on skills I already have, but now, with the short term memory and concentration issues I have, I'm not sure how I would even begin to make it through the coursework. I need to step up at least a level but I don't know where to start...what to look for, or what to expect...