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GenX Women

Reality bites! We are middle aged and sandwiched between Boomers and Millennials.

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Group Post

Sara Wallace
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15
07/09/25 at 5:51PM UTC
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GenX Women

What kinds of support or training do you think are essential when onboarding into a remote hospitality assistant role? Especially for those without a formal background in the field.

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Veronika Lot
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01/06/26 at 5:48PM UTC
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Тетяна Білопольська
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12/04/25 at 7:55PM UTC (Edited)
The main thing is intensive training in hotel systems, practicing service tone through role-playing games, and mandatory support within the mentoring program. By the way, I found the best Wildsino for online s. It is the best amonhers. It's great because it's very easy to deposit and withdraw funds, and you can also deposit cryptocurrency. The range of games is simply amazing, there are so many of them. The app works stably on any phone without lag.
Anonymous
07/13/25 at 4:23PM UTC
I would advise to learn about communication styles and expectations of time turn arounds for how to deal with client requests. Find out if you need to be on camera and if so the rules around dress code and such. Keep in mind the customer is always right and when they are complaining they often just want to be heard.
Anonymous
07/09/25 at 7:47PM UTC (Edited)
Normally hospitality is in person so I would have then enrolled in on-camera role playing and ALL training for guest services be created for interaction online. There are some really great online training tools for Customer Service and the hospitality portion can be conducted in front of a camera. So phone skills need to be courteous, fluid and warm. Information must be clear and succinct. Role play training can be very effective.
User deleted comment on 07/09/25 at 5:52PM UTC
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About this group

We went to college in the 90s, started our careers when cell phones were a luxury that came with a shoulder bag and fax machines were the newest tech. Here we are now, in what should be the best years of our career facing an ever changing work culture that sees established Boomers still running the show with Millennials expecting to be the next leaders. Meanwhile we just want to take a vacation, make sure the kids get to soccer practice and fund our 401k.

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