Sales Operations Analyst - POS Conditioner

nboarded Channel Partners.

• Compare total POS business reported by channel partners to direct sales from 3M to the channel partners. Escalate to Senior Sales Ops Analyst when necessary.

• Monitor transmissions of data from Tier 2 3M Subsidiaries channel partners and course any failure points to country Sales Ops. Escalate delinquencies to the Senior Sales Ops Analyst.

• Use POS software to match customer details reported in POS to customers in 3M's Customer Master. Send a request to Data Steward when new end customers are identified for account maintenance or possible account creation

• Use POS software to match products reported in POS to products in 3M's Product Master.

• Use POS software to harmonize prices and unit of measures reported in POS with 3M information

• Understand and enforce POS data confidentiality and security rules. Conduct training on POS compliance.

• Help in transitioning processes from the country to GSC.

• Responsible in reporting to stakeholders during the bi-weekly cadence.

• Help train newly onboarded Sales Ops Analysts.

• Handle process related inquiries of moderate scope and complexity.

Basic Qualifications

• Candidate must be a graduate of a 4-year course.

• At least 2 years of experience related to Sales Operations.

• Excellent communication skills both written and oral

• Highly customer service and quality-oriented mindset

• Proficient research, analytical and problem-solving skills

• Continuous improvement mindset

• Advanced knowledge on MS Office;

• Structured approach to effectively and efficiently planning own workload;

• Team oriented person who can focus on the details and ability to multitask

• Knowledge of Salesforce, SAP, POS platforms such as Vistex is an advantage

• Stable internet connection

Preferred Qualifications

• Knowledge in Salesforce, SAP, POS platforms such as Vistex

• Knowledgeable in PowerBI and other reporting tools

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