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EMAB SERVICE ENGINEER

ABB

2.9

(7)

Shinagawa City, Japan

Why you should apply for a job to ABB:

  • We focus on the areas where we can make the biggest impact: reducing carbon emissions, preserving resources and promoting social progress.
  • ABB has flexible work options depending on job compatibility without compromising customer service or impacting colleagues.
  • ABB has launched a gender-neutral global parental leave program granting 12 weeks of paid leave for primary caregivers.

    • #90642766

    Position summary

    equipment and routine maintenance independently, identifies technical problems and makes analysis through remote or on-site activity in different Service categories (installation and commissioning, routine maintenance, extensions, replacements etc.)
    Troubleshooting equipment failure and makes recommendations to avoid repeating the problem in the future with overseas factory
    Contributing to customer satisfaction by executing Service work according to customer order and expectation. Maintaining a good relationship with customers
    Understanding Legal request and ABB workflow, execute general administration work such as making contract, issuing PO, and Procurement. Coordinating, preparing and ensuring that needed materials, parts, and equipment are available and at the appropriate quality for Service activities
    Creating needed documents for work such as commissioning manual. Preparing all documents and reports to be signed by the customer representative. Reporting work done in a timely manner and follows up when needed
    Applying safety rules and safe practices as well as environmental responsibilities. Reporting unsafe practices and incident
    Qualifications for the role

    • Technical college degree (Electrical and electronic engineering major preferred)
    • Must have 3+ years of experience in service and sales of electrical equipment
    • Must have the capability to work proactively and independently in providing required services towards allocated customers and delivering the required sales targets and KPIs
    • Must be confident to communicate with various parties and people in ABB and be persistent in obtaining support required for the customers
    • Domestic/International travelling is required, normally few days. In case of the big project, over 1weeks.
    • International travelling period: normally few weeks
    • Beginner in English
    • JLPT N1 level in Japanese including speaking and technical reading/writing
    • Must have the driver license

    Benefits

    • Retirement plan
    • Life insurance
    • Flexible work practices
    • Paid Parental leave (gender neutral)
    • Transportation Allowance

    More about us

    ABB E-mobility is a world leader in EV charging technology with a strong R&D pipeline and an unparalleled global reach. With our robust product portfolio of innovative holistic solutions - from grid to charge point and domestic installations to large fleet depots - we are actively enabling the future of e-mobility, not just predicting it. The exciting developments within this sector perfectly align with our Mission to Zero initiative, aiming to support cleaner and greener communities for all We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website. Work model: hybrid #LI-hybrid

    Why you should apply for a job to ABB:

  • We focus on the areas where we can make the biggest impact: reducing carbon emissions, preserving resources and promoting social progress.
  • ABB has flexible work options depending on job compatibility without compromising customer service or impacting colleagues.
  • ABB has launched a gender-neutral global parental leave program granting 12 weeks of paid leave for primary caregivers.