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Field Service Engineer

ABB

2.9

(7)

Algeria

Why you should apply for a job to ABB:

  • We focus on the areas where we can make the biggest impact: reducing carbon emissions, preserving resources and promoting social progress.
  • ABB has flexible work options depending on job compatibility without compromising customer service or impacting colleagues.
  • ABB has launched a gender-neutral global parental leave program granting 12 weeks of paid leave for primary caregivers.

    • #92082921

    Position summary

    tributing to Process Automation Business Area based in Hydra; Algeria You will be mainly accountable for: Applying safety rules and safe practices as well as environmental responsibilities and reporting unsafe practices and incidents. Contributing to customer satisfaction by planning and executing Service work according to customer order and expectation. Clearing understanding of sense of urgency and care in the direct area of responsibility. Ensuring customer retention by delivering superior customer experiences and effectively communicating service work timeline and expectations. While on-site, working with the customer to identify opportunities for improving the customers operations and eliminating pain points. Utilizing the local practices for notifying the account team of opportunities. Performing field service tasks, identifies technical problems and makes analysis through remote or on-site activity in service categories and products for which they are certified to perform. Coaching associate technicians and associate engineers. Preparing material lists needed for service activity and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities. Preparing all documents and customer reports to be signed by the customer representative. utilize all relevant tools. Reporting work done in a timely manner and follows up when needed. Troubleshooting Equipment/Process failures and requests proactive corrective actions and makes recommendations to avoid repeating the problem in the future. Proactively planning and executing work on a first-time right approach with customers, and ensures the job is done on time and on quality. Identifiying improvement needs and potential solutions for them in the way of working.
    Qualifications for the role

    • Good experience in MV/LV ABB or similar motors (Siemens, VEG, Schneider, etc.), good communicating skills
    • Experience in oil & gas projects, hands on-site experience (commissioning & maintenance)

    Benefits

    • Retirement plan

    More about us

    We value people from different backgrounds. Apply today for your next career step within ABB and visit https://www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory

    Why you should apply for a job to ABB:

  • We focus on the areas where we can make the biggest impact: reducing carbon emissions, preserving resources and promoting social progress.
  • ABB has flexible work options depending on job compatibility without compromising customer service or impacting colleagues.
  • ABB has launched a gender-neutral global parental leave program granting 12 weeks of paid leave for primary caregivers.