Quality Specialist

ABB

2.9

(7)

Vadodara, India

Why you should apply for a job to ABB:

  • We focus on the areas where we can make the biggest impact: reducing carbon emissions, preserving resources and promoting social progress.
  • ABB has flexible work options depending on job compatibility without compromising customer service or impacting colleagues.
  • ABB has launched a gender-neutral global parental leave program granting 12 weeks of paid leave for primary caregivers.
  • #90480402

    Position summary

    ss-functional or cross-organizational coordinating.
    Your responsibilities

    • Analyzing customer complaints and other customer feedback, identifying opportunities for product, service and process improvement

    • Participating in customer feedback collection, resolution and improvement of major quality issue

    • Leading major improvement project, especially for repeat case

    • Performing root cause analysis, discussing and concluding the same with customer

    • Providing remote L3 and L3.5 technical support to customer regarding protection applications, relay configuration, relay configuration tool and relay communication

    • Handling training center - maintaining training center, making up to date as per latest available products / simulators

    Your background

    • Bachelor's degree in electrical engineering

    • Require minimum 4-10 years of experience

    • Knowledge of power system and power system protection

    • Knowledge of communication protocols like MODBUS / IEC 61850

    • Evaluating and developing applications of new processes and product

    • A collaborative, solution-focused approach and strong written and spoken communication skills

    More about us

    ABB's Distribution Solutions Division provides utility, industrial and commercial customers with safe, smart and sustainable technologies for the distribution of electricity. With ABB AbilityTM enabled digital solutions at its core, our extensive portfolio includes distribution automation products, switching, limiting, measuring and sensing devices, switchgear, modular substation packages, and related services. We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website https://www.abb.com. It has come to our attention that the name of ABB is being used for asking candidates to make payments for job opportunities (interviews, offers). Please be advised that ABB makes no such requests. All our open positions are made available on our career portal for all fitting the criteria to apply. ABB does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection to recruitment with ABB, even if is claimed that the money is refundable. ABB is not liable for such transactions. For current open positions you can visit our career website https://global.abb/group/en/careers and apply. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning. Work model: on site #LI-onsite

    Why you should apply for a job to ABB:

  • We focus on the areas where we can make the biggest impact: reducing carbon emissions, preserving resources and promoting social progress.
  • ABB has flexible work options depending on job compatibility without compromising customer service or impacting colleagues.
  • ABB has launched a gender-neutral global parental leave program granting 12 weeks of paid leave for primary caregivers.