Account Manager (Portuguese Speaking)

rket. This role will proactively engage in the day to day management of the account including issue resolution. They will become the customer's advocate within Acquia creating a positive customer experience that ultimately results in the renewal of the subscription and account growth. This role will work directly with Sales, Technical Support, Operations and Finance. This position is designed for an individual who has account management experience, a high attention to detail and strives for customer satisfaction. The ideal candidate will have past experience working for a technology company. This is a great opportunity to hit a hot market with best-of-breed open source technology and be the front lines of our Account Management program.

Summary:

• Maintain solid relationships with customers and ownership of customers' success with Acquia platform services

• Maintain control of account direction and strategy

• Identify new opportunities and work with and drive them to close

• Coordinate with business users and procurement to ensure timely renewals

• Update and maintain Sales database as appropriate

• Must be able to proactively drive accounts with minimal oversight

• Strong collaboration with internal teams

Job Requirements:

• 5-9 years working in a sales / account management role for a technology company

• Strong verbal and written communication skills; excellent Portuguese, Spanish and English language skills

• Strong leadership, teamwork, communication & cross-group collaboration skills

• Proven track record of sustaining & growing complex relationships including closing the renewal, up sell / cross sell opportunities

• Prior experience procuring contracts with educational institutions

• Has owned & exceeded a Quota

• Detailed oriented and organized

• Ability to perform in a fast paced environment

• MS Office knowledge, including Word, Excel, and PowerPoint

• Experience with Salesforce.com and other CRM tools

• Must be available to support 25% travel

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.