Service Delivery Processing Specialist

tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos

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What you'll do:

File/Original, Late original and amendment tax returns timely in accordance with Agency, Region and Client requirements.
Research client, agency and payroll center inquiries and respond in a timely, accurate and professional manner.
Complete special projects as assigned by supervisor.

Assist in training of new employees and procedures.
Develops and updates current filing/research records and procedure.
Telephone contact with internal and external areas.
Performs other related duties as assigned by management.

TO SUCCEED IN THIS ROLE:

Thorough knowledge of research and filing procedures and resources.
Thorough knowledge of the automated tax system.
Strong analytical and mathematical skills.
Meets deadlines with accuracy.
Organizational skills are a must.
Good written and verbal communication skills.
You can work overtime hours during peak seasons upon approval.

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

High School diploma required
At least 4 quarter ends of multi-jurisdiction filing experience.
Experience noted above, OR

Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success.

Experience in Tax Filing

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is $15.00 - $27.98 / Hour

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.