Associate Print, Mail, Scan Technician
Why you should apply for a job to American Family Insurance:
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Position summary
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Primary Accountabilities
• Completes mail activities which include pick up, delivery, sorting, receiving, tracking and machine maintenance.
• Orders and maintain orderly stock of supplies and distribute.
• Performs indexing accountabilities: Verifies quality of images. Checks for completeness and records necessary index values. Input required data to route documents. Notify the appropriate individual of availability of the scanned document. Use multiple internal systems to identify and route documents. Routes several electronically received documents.
• Performs equipment set up, operation, and maintenance for all equipment in designated area.
• Performs daily maintenance on equipment, contact service technicians, and coordinate service for equipment problems. Manually or mechanically make necessary adjustments to correspond with daily work needs.
• Assists with developing/updating standard work for all processes, including operation, safety, and quality control.
• Trains and instruct other employees in the processes and operation of equipment for the area.
• Precise self-tracking of task/process production numbers and related information-Demonstrated ability to work within a team environment
Specialized Knowledge & Skills Requirements
• Demonstrated experience providing customer-driven solutions, support or service• Demonstrated attention to detail through accuracy and completeness of information.
• Demonstrated experience in an administrative support or customer service role.
• Basic knowledge and demonstrated proficiency in various PC software applications (e.g. Microsoft Office Suites, Internet Explorer, Outlook, Acrobat, FrontPage).
• Demonstrated ability to work within a team environment
Licenses
• Valid driver's license required plus an acceptable driving record.
Travel Requirements
• Up to 10%.
Physical Requirements
• Adjust or move objects up to 50 pounds in all directions.
• Repeat motions that may include the wrists, hands and/or fingers.
• Move about to accomplish tasks or moving from one worksite to another.
Working Conditions
• Not applicable.
We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
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