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Business Analyst (Hybrid)

American Family Insurance

4.6

(10)

Madison, WI

Why you should apply for a job to American Family Insurance:

  • 4.6/5 in overall job satisfaction
  • 4.9/5 in supportive management
  • 80% say women are treated fairly and equally to men
  • 90% would recommend this company to other women
  • 80% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • Matching employee donations up to $3,000 each year to qualifying nonprofit organizations.
  • Paid leave program offers two weeks of paid time off each year to parents to care for a child, spouse, domestic partner or parent.
  • Children of employees can apply for an annual scholarship of $2,500 for up to four years ($10,000).

    • #R37056

    Position summary

    from architectural/design decisions.

    • Define quality attributes, constraints, and non-functional requirements.
    • Evaluate information from multiple sources, reconcile conflicts, and distinguish user requests from true needs.
    • Analyze requirements to ensure they meet higher-level objectives.
    • Diagnoses and troubleshoots software and business process issues.
    • Resolve first-level support problems and escalate complex issues.
    • Engage with business users to understand their concerns and frustrations.
    • Enhance business users' system knowledge and productivity.

    Specialized Knowledge & Skills Requirements

    • Experience providing customer-driven solutions and support.
    • Basic understanding of system architecture and engineering processes.
    • Basic knowledge of infrastructure technologies and interconnectivity.
    • Experience analyzing and defining technical SDLC requirements for IT projects.
    • Experience consulting on test strategies and plans for IT projects.
    • Experience eliciting and documenting requirements using facilitation and interview techniques.
    • Experience with modeling techniques/tools for requirement agreement.
    • Solid understanding of SDLC methodologies (e.g., Waterfall, Iterative, Agile).
    • Solid knowledge of general business operations, objectives, and strategies.

    Preferred Qualifications:

    • Knowledge of Life Insurance.

    Licenses:

    • Not Applicable.

    Travel Requirements

    • Up to 5%.

    Physical Requirements

    • Work that primarily involves sitting/standing.

    Working Conditions

    • Not Applicable.

    Additional Information

    • Offer to selected candidate will be made contingent on the results of applicable background checks

    • Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions

    • Sponsorship will not be considered for this position unless specified in the posting

    In this hybrid role you will be expected to work a minimum of 10 days per month out of our Madison, WI office.

    We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

    We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

    We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

    #LI-AB1

    Why you should apply for a job to American Family Insurance:

  • 4.6/5 in overall job satisfaction
  • 4.9/5 in supportive management
  • 80% say women are treated fairly and equally to men
  • 90% would recommend this company to other women
  • 80% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • Matching employee donations up to $3,000 each year to qualifying nonprofit organizations.
  • Paid leave program offers two weeks of paid time off each year to parents to care for a child, spouse, domestic partner or parent.
  • Children of employees can apply for an annual scholarship of $2,500 for up to four years ($10,000).