Senior Manager, Agent Implementation (Hybrid)

tablish and implement departmental plans and strategies.

• Lead a team that works with field leadership to develop cohort-based training and facilitation solutions to meet our needs

• Oversee the review and enhancement of training opportunities for agents.

• Create an work environment by developing strategy, setting clear goals, expecting teamwork, recognizing outstanding performance and maintaining open communications.

• Creates a collaborative, performance-driven work environment by facilitating and promoting trust, transparency, and inclusion. Work with team members to set clear goals, provide feedback, perform performance assessments, and support ongoing development.

• Lead with influence and expertise. Contribute to division or department leadership team. Communicate and support organization mission, vision, values, policies, and practices.

Specialized Knowledge & Skills Requirements

• Demonstrated effective leadership skills.

• Demonstrated experience providing customer-driven solutions, support or service

• Solid knowledge and understanding of agents business environment.

• Demonstrated experience designing, developing, delivering & facilitating training and learning programs.

• Solid knowledge and understanding of state licensing and continuing education requirements for producers of property and casualty insurance products.

• Extensive knowledge of instructional models and experience developing online, digital content.

Licenses

• Property and casualty producer license for all operating and/or service states must be obtained within 60 days of hire.

• Life insurance producer licenses for all operation and/or service states must be obtained within 60 days of hire.

• Required to maintain current, active license(s) status by continuing education and meeting all state, operating and regulatory requirements.

Travel Requirements

• Up to 10%.

Physical Requirements

• Work that primarily involves sitting/standing.

Working Conditions

• Not Applicable.

Additional Information

• Offer to selected candidate will be made contingent on the results of applicable background checks

• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions

• Sponsorship will not be considered for this position unless specified in the posting

In this hybrid role, you will be expected to work a minimum of 10 days per month from the office. Candidates should reside within approximately 35-50 miles of one of the following office locations: Madison, WI 53783; Boston, MA 02110; Denver, CO 80112; Eden Prairie, MN 55343; St. Joseph, MO 64507; Phoenix, AZ 85034

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We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email [email protected] to request a reasonable accommodation.

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