Senior Manager, Legal Operations (Hybrid)

ry Accountabilities**

• Create a collaborative, performance-driven work environment by facilitating and fostering trust, transparency, and inclusion. Works team members to set clear goals, provide feedback, perform performance assessments, and support on-going development.

• Lead with influence and expertise. Actively contribute to division or department leadership team.

• **Operational Management:**Oversee the daily operations of the legal department, ensuring smooth and efficient workflows.

• **Technology Implementation:**Identify, implement, and manage legal technology solutions to enhance productivity and streamline processes.

• **Project Management:**Oversee the project management area to ensure successful execution of legal projects.

• **Process Improvement:**Continuously evaluate and improve legal processes and procedures to enhance efficiency and effectiveness.

• **Reporting and Analytics:**Develop and maintain metrics and reports to track the performance of the legal department and support strategic decision-making.

• **Team Support:**Provide administrative and operational support to the legal team, including managing contracts, maintaining legal records, and coordinating training and development programs.

• **Strategic Support:**Assist in the development and execution of the Legal strategy to align with organizational goals.

• May be required to complete other assignments or participate in projects based upon skills, achievements, or experience.

Specialized Knowledge, Skills, and Education Requirements

• Demonstrated experience providing customer-driven solutions, support and processes.

• Demonstrated effective experience leading people and/or projects; or, demonstrated effective leadership experience.

• Demonstrated experience in legal operations, project management or related field.

• Solid knowledge and understanding of legal processes and procedures.

• Demonstrated experience and proficiency in legal technology solutions and software.

• Excellent organizational and project management skills.

• Demonstrated ability to manage multiple priorities and meet deadlines.

• Demonstrated highly effective communication and interpersonal skills.

• Demonstrated extensive analytical and problem-solving abilities.

Travel Requirements

• Up to 25%

Physical Requirements

• Work that primarily involves sitting/standing.

Working Conditions

• Not applicable.

Additional Information

• Offer to selected candidate will be made contingent on the results of applicable background checks

• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions

• Sponsorship will not be considered for this position unless specified in the posting

We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

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