Apple Channel Store - Territory Lead (Romania)

demonstrations, foster connection with customers, and provide insights to leadership. You are an effective leader who is passionate about Apple, builds strong relationships, and influences partners to drive sales opportunities and elevate the customer experience. In this position, your work schedule will be based on business needs and will require you to work 40 hours per week. You will be required to provide your own reliable transportation.

Description

In this role, you will: Influence store and regional leadership across multiple points of sale in a defined territory to build business plans, achieve partner sales targets, and grow business. Collaborate and train reseller teams on our products, services, and merchandising guidelines, while promoting outstanding customer experiences and developing brand advocates. Educate and encourage store teams to stay knowledgeable on the latest Apple product and services portfolio. Meet customers and promote the Apple ecosystem by communicating product benefits and value proposition through demonstrations and consultations, individually or in groups. Strive for excellence and ensure Apple's outstanding dedication to merchandising and brand standards are upheld throughout your territory; This includes ensuring that all Apple fixtures, product exposures, and merchandising elements are up to date and maintained according to Apple's standards. Provide daily care and inspection according to guidelines and escalate issues for timely and effective resolution. Enrich the customer experience by approaching problems with creativity, curiosity, and new ideas. Leverage your interpersonal savvy to grow relationships, persuade others, and influence across all levels within the partner organization. Coach, support, and inspire teammates to demonstrate Apple's values and embrace a culture of innovation and continuous improvement. Analyze and review regional data, store revenue, and market intelligence to generate innovative insights to improve performance, grow share, and drive transformational change. Use your broad expertise within the channel reseller market, consumer and carrier technology industry, and partner landscape to identify trends, develop creative recommendations, and provide meaningful feedback to leadership.

Minimum Qualifications

• Fluent in English and Romanian

• Requires a minimum of 3 years of related experience.

• Passion for Apple, technology, and the customer experience.

• Curiosity for continuous learning and eagerness to share knowledge with others.

• Outstanding customer focus.

• Excellent communication and presentation skills.

• Ability to educate, inspire, and influence others.

• Strong relationship building and collaboration skills with the ability to influence, negotiate, and persuade key regional and store-level partners using situational adaptability.

• Ability to navigate ambiguity, approach problems flexibly, propose creative solutions, and work collaboratively to positively impact the performance of the team.

• Recognized as a go-to resource by multiple relationships to share ideas, resources, know-how, and feedback.

• Must be willing and able to travel within Romania over 50% of the time.

Preferred Qualifications

• High level of integrity, trust, and accountability.

• Strong self motivation and ability to work independently in a fast-paced, constantly changing environment.

• Effective time management including ability to multitask, organize, and prioritize tasks.

• Ambition for driving sales results and recommending Apple solutions is desirable.

• Background in direct sales or solution-based selling is a plus.

• At Apple, we're not all the same. And that's our greatest strength. We draw on the differences in who we are, what we've experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.

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