Network Services Operations Engineer

r job and there's no telling what you could accomplish. Join Apple's Cloud network Infrastructure team to help support and scale cloud services.

Description
The Apple Networking team builds software-defined cloud network infrastructure as a part of Apple Cloud. Our infrastructure is a critical foundation in delivering Apple's services (such as iCloud, iTunes, Siri, Maps) to billions of customers. We are a fast paced organization where drive and collaboration are the keys to success. Teams across Apple rely critically on us for infrastructure that help them build services that scale globally, are highly available, and "just work".

As an Operations Engineer you will be responsible day to day operations of K8 infra, Software Firewalls, VPC management, Incident management of the cloud network services to maintain high availability, scale and resilience. The successful candidate is expected to be highly self-motivated with a passion for excellence, quality and detail in driving solutions. This position requires you to be able to do on-call rotation on periodic basis.","responsibilities":"Assist in managing and supporting SDN infrastructure across data centers, cloud, and hybrid environments.
Help with configuration and troubleshooting of basic networking (IP, DNS, firewalls)
Support infrastructure automation and deployment using tools like Ansible or basic scripting
Contribute to routine monitoring and incident response workflows
Work with Kubernetes for basic cluster maintenance and app deployments
Document processes and support runbooks for operational consistency
Collaborate with senior team members to resolve technical issues
Position requires occasional on-call rotation support

Preferred Qualifications
BS or MS in Computer Science or equivalent industry experience
Experience with SDN controllers and virtualized network infrastructure would be a Plus.
Experience supporting environments with thousands of servers and critical uptime requirements
Experience with IP network design and architecture, routing, firewalls, and switching configuration.
Experience with modern web-scale services including servers, vips, load balancers, proxies is big plus
Experience working with monitoring and metrics platforms like Splunk and Prometheus
Experience with 3 party cloud like AWS., GCP or AliCloud is a Big Plus
Proficiency in Chinese is preferred due to frequent collaboration with stakeholders in Greater China.

Minimum Qualifications
Strong experience with Linux systems administration, including configuration, automated provisioning and monitoring
Familiarity with network tools such as wireshark, tcpdump and traceroute
Familiarity with "infrastructure-as-code" approach and tools
Kubernetes experience, including cluster management as well as application deployment and configuration
Proficient in at least one of these languages: Python, Ansible, Shell
Solid grasp of fundamentals of modern technology stacks: containers, IP networking, HTTP, SSL
Understanding of TCP/IP, routing/switching, firewalls, and network protocols.
Able to quickly learn and adapt to new technologies
Strong operational and troubleshooting skills

Apple is an equal opportunity employer that is committed to inclusion and diversity. Apple provides reasonable accommodations to applicants with disabilities and in accordance with local requirements. Apple is a drug-free workplace.