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Product Reliability Owner

Apple

3.7

(120)

Hyderabad, India

Why you should apply for a job to Apple:

  • Ranked as one of the Best Tech Companies for Women in 2020
  • 66% say women are treated fairly and equally to men
  • 66% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • Company commitment that women earn the same as men performing similar work includes no salary history disclosure policy.
  • Apple University creates classes, seminars, and tools to help employees understand Apple’s culture, organization, and values.
  • Whether you donate time or money, Apple will match charitable contributions up to $10,000 a year.

    • #200588004_rxr-4

    Position summary

    risk register, mitigation plans Tools & Automation - Handle existing tools, and look for opportunities to use automation to be more effective and efficient. In addition, you will define objectives and key results and use metrics to measure your impact. You will work with and influence multiple teams, including development, production support, business teams, and other technical and non-technical teams within Apple. Your goal is to ensure an efficient, reliable process from development to production to allow our business teams to continue to provide the greatest customer experience.

    Minimum Qualifications

    • Experience in Contact Center Voice infrastructure, Genesys Routing, SIP

    • Experience in Contact Center application design/development

    • Experience in large enterprise & global engineering, development and support

    • Excellent verbal and documentation skills (Able to communicate with more non-technical business users)

    • Good analytical skills and ability to research and present findings

    • Good knowledge of DevOps principles and standard processes

    • Good knowledge of security standard processes

    • Experience in Machine Learning and predictive analytics

    • Strong teammate with excellent collaboration skills

    • Pro-active and able to work independently

    • Attention to detail

    Preferred Qualifications

    • Bachelor's degree or equivalent work experience

    Submit CV

    Why you should apply for a job to Apple:

  • Ranked as one of the Best Tech Companies for Women in 2020
  • 66% say women are treated fairly and equally to men
  • 66% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • Company commitment that women earn the same as men performing similar work includes no salary history disclosure policy.
  • Apple University creates classes, seminars, and tools to help employees understand Apple’s culture, organization, and values.
  • Whether you donate time or money, Apple will match charitable contributions up to $10,000 a year.