AIX Field Service Engineer

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Key Responsibilities

• Identifies areas for improvement to drive continual improvement for digital tools. Globally the AIX Field Service Engineer serves as the main point of contact for customer site digital tools.

• Internally explains difficult or sensitive problems building consensus with team and customers.

• Supports complex problems looking for new ways to solve problems using numerous sources of information and data analytics.

• Responsible for model propagation and dashboard configuration. Monitors signals for short and long term trends. Main point of contact for all digital tool issues within site and with HQ.

• Provides mentoring on troubleshooting methodologies learning new tools and processes. Understands BKM modeling techniques.

Functional Knowledge

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities. Have knowledge of Applied' s digital products and applications.
  Knowledge of Equipment and Fab Operations.

Business Expertise

• Understands key business drivers; uses this understanding to accomplish own work.

Leadership

• No supervisory responsibilities but provides informal guidance to new team members.

Problem Solving

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents.

• Uses Applied Problem Solving Technique for the issue resolution framework.

Impact

• Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

• Explains complex information to others in straightforward situations.

Additional Information

Time Type:
Full time

Employee Type:
Assignee / Regular

Travel:
Yes, 20% of the Time

Relocation Eligible:
No

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.