IT Customer Engineer II - (C2) - PDC

rt the preparation and delivery of technical issues to internal and external stakeholders. Knowledge in fundamental theories. Minimum aid needed to read circuit diagrams. Single primary product and platform. Executes projects to reduce costs and increase uptime.

• Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers (Testing). Has the ability to diagnose and resolve technical problems (Corrective maintenance). Uses training and experience to identify some process, software or hardware related system problems (Predictive maintains).

• Assumes responsibility for complete customer satisfaction within work area. Assists in planning, communicating, and coordinating support plans with customer management. Complies with all safety procedures and consistently demonstrates safety as a value.

Other Requirements:

• Basic knowledge in Computer / Server construction / Database / communication knowledge (windows cmd).

• Better to have knowledge in Fab automation & communication.

• Programming skill (Python script, Java, PowerShell) is plus

Functional Knowledge:

• Has established skills to perform a range of day-to-day activities.

Business Expertise:

• Understands how the assigned duties relate to others in the team and how the team integrates with others in the discipline.

• Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area.

Leadership:

• Has no supervisory responsibilities; manages own workload.

Problem Solving:

• Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options.

Impact:

• Impacts own team through the quality of the services or information provided; follows standardized procedures and practices and receives regular but moderate supervision and guidance.

Interpersonal Skills:

• Uses communication skills to exchange information.

Qualifications

Education:

Associate's Degree (Required), Bachelor's Degree (Required)

Skills

Certifications:

Languages:

Years of Experience:

2 - 4 Years

Work Experience:

Additional Information

Shift:

Day (Taiwan)

Travel:

Yes, 25% of the Time

Relocation Eligible:

Yes

Referral Payment Plan:

Employee Referral (Standard)

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.