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Position Summary:
The Process Support Engineer will provide on-site technical support for our key customer, Micron, with a primary focus on PVD products. This role will be based in both Linkou and Taichung, with flexible support across the two locations depending on business needs.
Responsibilities:
Provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment
Work closely with the customer to develop leading-edge processes used to manufacture the most advanced semiconductor chips, many of which are inside everyday electronic devices
Create hypothesis experiments and design of experiments (DOE); analyze data with statistics; and compile reports with high-level conclusions on technically challenging process engineering experiments
Troubleshoot complex problems; perform multiple root cause analysis; and resolve a variety of difficult process engineering and customer product issues
Communicate with both internal stakeholders and the customer to achieve goals with a focus on building relationships and establishing trust
Apply your growing knowledge of the company's processes and customers to help solve a range of problems and analyze possible solutions
Qualifications:
Master's degree or PhD in chemistry/ physics, materials engineering, electrical engineering, optoelectronics, or related field
3-5 years of experience in the semiconductor fab or equipment industry with PVD expertise is a plus
Strong problem‑solving skills and ability to work independently in a fast‑paced semiconductor manufacturing environment
Effective communication and collaboration skills to interface with customers and internal engineering teams
Proficiency in English (reading, writing, and communication) to support technical discussions, documentation, and cross‑site collaboration
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Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Relocation Eligible:
No
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.