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Position Summary
Micron account is seeking a highly skilled and motivated Process Support Engineer to join. In this role, you will provide hands‑on engineering support for Micron's advanced semiconductor processes and equipment. You will work closely with cross‑functional teams and global partners to drive process innovation across key technology areas, including:MDP, DDP, ALD, Etch, FEP, EPI, CMP, IMP, PDC, Advanced Packaging. This role can be based in Taichung, Linkou or Tainan, with the expectation to travel regularly to support all locations depending on business needs.
Role Responsibilities:
Provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment
Work closely with the customer to develop leading-edge processes used to manufacture the most advanced semiconductor chips, many of which are inside everyday electronic devices
Create hypothesis experiments and design of experiments (DOE); analyze data with statistics; and compile reports with high-level conclusions on technically challenging process engineering experiments
Troubleshoot complex problems; perform multiple root cause analysis; and resolve a variety of difficult process engineering and customer product issues
Communicate with both internal stakeholders and the customer to achieve goals with a focus on building relationships and establishing trust
Apply your growing knowledge of the company's processes and customers to help solve a range of problems and analyze possible solutions
Qualifications:
Master's degree in chemistry/ physics, materials engineering, electrical engineering, optoelectronics or related field
1-5 years of experience in semiconductor process engineering or technical support (new graduates are also welcome)
Strong analytical and problem-solving skills with hands-on experience in process development or equipment troubleshooting
Familiar with Applied Materials' platforms is a plus
Strong interpersonal and communication skills
Fluent in English (TOEIC Certification 550+ is required; 700+ is preferred) and Mandarin
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Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 50% of the Time
Relocation Eligible:
No
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.