Technical Product Support (TPS) Engineer (E-Beam Technology)

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Key Responsibilities

• Provides systems support for engineering systems in applications or reliability labs. Supports engineering owners by working on assigned projects in conjunction with vendors, or suppliers.

• Acts as intermediary between customer and factory by providing technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.

• Provides Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes

• Presents system performance data as required. This includes performance metrics such as Uptime, MTBF, MTBI, Availability, equipment and process parameters.

• Supports GPS in the generation of documentation such as CENs and BKMs. Creates and reviews documentation covering technical improvements, system upgrades, and support plans. Presents at the engineering level.

Requirements

• Bachelor's degree in Engineering or Physics-related discipline

• Prior experiences in semiconductor equipment

• Hands-on expertise with E‑beam systems and complex hardware/software troubleshooting

• Experience supporting beta tools, including installation, calibration, and early phase issue resolution

• Ability to analyze and communicate system performance metrics (Uptime, MTBF, Availability)

• Strong written and verbal communication skills; experience with GPS documentation (e.g., CENs, BKMs) preferred

Work Location

• West

Additional Information

Time Type:
Full time

Employee Type:
Assignee / Regular

Travel:
Yes, 25% of the Time

Relocation Eligible:
Yes

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.