ESG Strategic Account Director

ey strategic clients, fostering deep relationships and trust to ensure long-term business growth.

• Proactively manage and grow existing accounts, identifying opportunities to expand the use of Symantec and Carbon Black solutions.

• Develop a thorough understanding of each client's business objectives, security needs, and technical challenges.

• Collaborate closely with clients to implement tailored cybersecurity strategies that leverage the full Symantec and Carbon Black portfolios.

• Ensure high levels of client satisfaction by consistently delivering value and providing proactive support throughout the client lifecycle.

Portfolio Adoption & Solution Delivery:

• Drive the adoption of Symantec and Carbon Black solutions, ensuring clients fully realize the value of the cybersecurity products.

• Work with clients to identify gaps in their security architecture and propose solutions that align with their long-term business goals.

• Collaborate with technical teams to deliver solution demonstrations, workshops, and proof-of-concepts (POCs) to showcase the capabilities of Symantec and Carbon Black.

• Provide leadership during implementation and deployment phases, ensuring a seamless integration of solutions into the client's environment.

Sales Growth & Revenue Retention:

• Meet and exceed revenue retention and growth targets by identifying upsell and cross-sell opportunities within your assigned accounts.

• Lead the development and execution of strategic account plans, with a focus on driving portfolio expansion and securing renewals.

• Identify risks to account health and work proactively to mitigate client churn, securing long-term partnerships.

• Participate in quarterly business reviews (QBRs) with clients, providing insights on the performance of solutions and offering recommendations for optimization.

Collaboration & Internal Alignment:

• Work closely with internal teams, including sales engineering, customer success, and technical support, to ensure client needs are met.

• Act as a client advocate within Arrow, providing feedback to product management and development teams to drive product improvements.

• Collaborate with marketing and sales leadership to develop targeted campaigns and initiatives that promote Symantec and Carbon Black products.

Qualifications
Required:

• Proven experience in account management, business development, or sales within the cybersecurity or technology sectors.

• Strong understanding of Symantec and Carbon Black solutions (or similar technologies) and their role in a comprehensive cybersecurity strategy.

• Excellent relationship-building skills with the ability to establish trust with senior stakeholders (CISOs, IT Directors, etc.).

• Demonstrated ability to achieve and exceed revenue retention and growth targets.

• Willingness to travel up to 60% of the time for client meetings and events

• Fluency in English.

Preferred:

• Fluency in additional European languages.

• Experience with strategic sales initiatives and marketing collaborations.

Skills and Attributes

• Strong leadership and management capabilities.

• Excellent communication, negotiation, and influencing skills.

• Ability to connect, enthuse, and mobilize teams.

• Deep understanding of vendor strategies and ability to evangelize vendor propositions.

Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive benefits package including health insurance, pension contributions, and paid time off.

• Opportunities for career advancement and professional development.

• A dynamic, inclusive work environment with a focus on innovation and collaboration.

Join Us
If you are a strategic thinker with a passion for sales and innovation, we invite you to apply for the EMEA Strategic Sales Director position and be part of our dynamic team driving growth and success at Arrow.

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Location:
FR-Courbevoie, France (Rue du Général Audran)

Time Type:
Full time

Job Category:
Sales