Project Manager

-   Determines how implementation of project will occur which may involve transition, migration and/or integration of processes, activities, or resources
-   Coordinates the activities to meet all planning requirements and process controls
-   Oversees all communications related to the project
-   Evaluates the quality and timeliness of project milestones achieved; Reviews planned vs actual resources, including budget, manpower, etc.
-   Handles more than one project at the same time
-   Ensure that sound practices are taking place. Replace old processes with newer ones where feasible, and provides feedback for efficiencies

• Organizational Collaboration

  • Builds cross functional teams by identifying and assigning project managers on vertical streams and drives the integrated output of these teams
  • Manages multiple groups (ie. Digi Ops, Payments, BB Core, BB Payments) under the operations department in project set-up and execution to ensure proper structure and governance is in place
  • Works closely with line managers in all departments including HR, IT, Compliance and controls to properly identify work scope and work stream

• May be assigned / rotated across related sub-functions including but not limited to sub-functions within Operations

• All other job-related duties that may be assigned from time to time

Qualifications:

• College graduate

• 3-5 years relevant experience in a BPO or Shared Services setting

• Project Manager Professional (PMP) Certification or Certified Associate Project Management certification

• Trained in Designs Thinking and Systems Thinking

• Yellow belt and Green belt six sigma training or certification

• People management skills, including team formation, collaboration, and influencing

• Stakeholder management skills

• Strong quantitative, analytic and project management skills

• Effectively communicates key messages for projects

• Accurately assess, systematically manage and report risks/issues associated with each project

• Thrives in an environment with changing priorities

• Proficient in GSuites

• Amenable to work in a hybrid set up

• Amenable to work in Alabang

• Amenable to work in a mid shift and flexible schedule

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).