Customer Operations Specialist

Cargill

4.1

Jiaxing, China

4.1/5 in overall job satisfaction

4.5/5 in supportive management

71% say women are treated fairly and equally to men

71% would recommend this company to other women

79% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members.

Cargill partners with Milk Stork; a service that provides no-fuss, refrigerated, express shipping or easy toting of breast milk

All employees have access to Bright Horizons for child, pets, and eldercare resources. Including free Sittercity memberships & discounts

Our 401(k) offers immediate eligibility & matching contributions of 100% on the first 3% you contribute, then 50% on the next 2%

#321348

ments and inventory management.

Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff.
Other duties as assigned

Qualifications

Minimum Qualifications

Bachelor's degree or above, with a preference for majors in international trade, e-commerce, quality, chemical engineering, food
Strong communication skills and abilities;
Proficient in good written communication skills;
Proficient in computer operation and able to use office software (WORD, EXCEL, PPT) well;
Good English reading, writing, conversation, and communication skills

Preferred Qualifications

Bachelor's degree or above, major in international trade or e-commerce is preferred;
More than two years of experience in export customer service management or major customer management in the manufacturing industry;
Possess knowledge, skills, and practical experience related to customer service.
English proficiency is required to pass the CET-6 level
Familiar with the sales contract process;
Possess good interpersonal and communication skills, customer service awareness, and strong oral expression ability;