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Customer Service Representative

Cargill

4.1

(42)

Chillicothe, OH

Why you should apply for a job to Cargill:

  • 4.1/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 71% say women are treated fairly and equally to men
  • 71% would recommend this company to other women
  • 79% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • Cargill partners with Milk Stork; a service that provides no-fuss, refrigerated, express shipping or easy toting of breast milk
  • All employees have access to Bright Horizons for child, pets, and eldercare resources. Including free Sittercity memberships & discounts
  • Our 401(k) offers immediate eligibility & matching contributions of 100% on the first 3% you contribute, then 50% on the next 2%

    • #324025

    Position summary

    ive tasks to help optimize processing complex orders from customers and resolving order or delivery issues.

    Key Accountabilities

    • Perform complex administrative or clerical tasks in support of improvement projects and commitments requiring a basicunderstanding of customer service practices and procedures.

    • Participate in executing customer service strategies.

    • Inform customers about order status, invoices and other standard information needed to complete the sale.

    • Provide administrative and clerical support to maintaining and updating tools or systems and relationships that supports accurate customer demand forecast, as well as other databases related to shipments and inventory management.

    • Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff.

    • Other duties as assigned

    Qualifications

    Minimum Qualifications

    • High school diploma, secondary education level or equivalent

    Position Information

    Location: Chillicothe, OH

    Schedule: Monday to Friday | Hybrid | 7:30am-4:00pm

    Posting type: Internal & External

    Relocation assistance is not provided for this role

    The business will not sponsor applicants for work visas for this position

    At Cargill we put people first. As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: https://https://www.cargill.com/page/my-health/mh-health-and -

    wellnessto learn more (subject to certain collective bargaining agreements for Union positions).

    Equal Opportunity Employer, including Disability/Vet.

    Why you should apply for a job to Cargill:

  • 4.1/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 71% say women are treated fairly and equally to men
  • 71% would recommend this company to other women
  • 79% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • Cargill partners with Milk Stork; a service that provides no-fuss, refrigerated, express shipping or easy toting of breast milk
  • All employees have access to Bright Horizons for child, pets, and eldercare resources. Including free Sittercity memberships & discounts
  • Our 401(k) offers immediate eligibility & matching contributions of 100% on the first 3% you contribute, then 50% on the next 2%