Employee Relations Manager

advisor on employee relations best practices and strategies

• Work closely with HR business partners and/or Legal team on employee relations matters ensuring a thorough investigation plan, recommendations to resolve issue, and completion of appropriate documentation

• Consult with Legal to ensure consistent interpretation and application of policy and practice related to employee relations cases

• Evaluate and resolve employee relations or work-related concerns which may require meeting with People Leaders to determine appropriate action

• Lead the analysis and review of changes and updates to employment policies and guidelines to ensure they are aligned to Chick-fil-A's objectives and compliant with employment law

• Proactive assessment of trends in employee relations matters with recommendations to senior leaders on solutions that will continue to protect the health, morale, and productivity of our Staff

• Consult, coach, and educate employees and leaders on policies and guidelines, enabling decision making processes that foster a fair and equitable work environment.

• Create and maintain reports and systems that track employee relations cases and data

• Manage a team of advisors on investigations and documentation overseeing work and providing guidance

• Leading Talent Compliance projects and serving on cross functional teams

• Support team of direct reports

Minimum Qualifications

• Bachelor's Degree

• 7-9 years of professional relevant work experience

• Aptitude to work with several technology platforms

• Knowledge and understanding of Microsoft's standard suite of work solutions - Word, Excel, PowerPoint, Outlook, etc.

• Excellent writing, documentation, and editing skills

• Strong communication/presentation skills and ability to communicate effectively with all levels of leadership, particularly at executive levels in the business

• Strong working knowledge of employment laws and regulations at state and federal levels

• Proficiency in collecting, analyzing, and interpreting complex data

• Ability to work through complex talent matters bringing resolution in a calm and professional manner

• Seen as a trusted advisor and demonstrates ability to partner and influence others without direct authority when resolving employee relations matters

• Strong leadership skills to lead and manage others

• Ability to thrive in a complex organization and work well in a fast-paced, team-oriented environment

• Demonstrate sensitivity to geographical and cultural differences

• Ability to manage projects and consult to compliance matters that are related to talent compliance projects

Preferred Qualifications

• Master's Degree, J.D. or Ph. D in Business, HR, or Legal

• PHR or SPHR

Minimum Years of Experience

7

Travel Requirements

25%

Required Level of Education

Bachelor's Degree

Preferred Level of Education

Masters Degree

Major/Concentration

Business, HR, or Legal