Lead Analyst, Talent Digital Enablement

ead digital projects, including the testing and training strategy.

• Product Partnership: Partner with Product Leads to provide technical consultation and testing support for multiple systems.

• Continual Improvement: Responsible for finding opportunities and building processes/structure to automate or simplify work.

• Project Execution: Consult to the business to define and capture requirements, translating them into technology options and system design

• Product Support & Operations Strategy: Understand the business team's needs and build a strategy to enable a scalable support model for systems and operational processes

• Vendor Selection and Management: Participate in evaluating and testing new technology or services for the overall product portfolio. Manage vendors to ensure quality work.

• Process Optimization: Collaborate with peers and third-party vendors to resolve customer issues, maintaining complete ownership of issues from beginning to resolution

• Technical Support: Point person for day-to-day error handling and system questions from stakeholders

Required Qualifications (Knowledge, Skills, & Abilities)

• Consulting Skills

• Analytical Mindset

• Effective prioritization skills for projects and operations tasks

• Ability to build strong relationships with technical and business partners

• Proactively identify issues and recommend solutions/strategies to resolve issues

Preferred Qualifications (Knowledge, Skills, & Abilities)

• Workday Implementation Experience

• iCIMS Implementation Experience

• AI Implementation Experience

Required Years of Experience

3

Preferred Years of Experience

4

Travel Requirements

10%

Required Level of Education

Bachelor's Degree

Preferred Level of Education

Bachelor's Degree

Preferred Major/Concentration

HR, Business, Management Information Systems, Engineering

Relocation Assistance Provided

No