Principal Platform Lead, Third-Party Delivery Partnerships

marketplace.

This individual will work closely with partners across the business and within our Restaurants, helping to maximize the relationship with our third-party delivery partner to create value for Chick-fil-A Restaurant Operators, Chick-fil-A, Inc., and our partner.

This role is part of the Delivery team, and reports to the Marketing department.

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Responsibilities

• Senior Partnership-facing role as the primary business relationship owner of one of Chick-fil-A's third-party delivery partners.

• Facilitates partnership agreements; is the first point of contact for contract management for both domestic and select international agreements on behalf of Chick-fil-A

• Facilitates strategic partner reviews with corporate leadership from both firms

• Manages outcomes with in-depth knowledge, advanced problem-solving skills, and an awareness of the organization's priorities to translate strategic direction into tactical plans and implementation activities

• Likely expected to quickly make decisions or provide thoughtful input with little lead time; influences roadmaps across platforms, and related functionalities/tools

• Responsible for navigating the intricate legal, tax, treasury, technology, and accounting system requirements necessary to execute program at scale

• P&L fluency: ability to make decisions informed by an understanding of financial implications

Minimum Qualifications

• Bachelor's Degree or the equivalent combination of education, training and experience from which comparable skills can be acquired

• 6+ years of professional work experience

• Vendor or partner management experience

• Contract negotiation and strategy experience

Preferred Qualifications

• Bachelor's degree

• 7-10+ years of professional work experience

• Experience with the on-demand delivery marketplace

• Experience with digital product management and/or digital user experience

• Experience working with Quick Service Restaurants and/or franchised businesses

Minimum Years of Experience

6

Travel Requirements

20%

Required Level of Education

Bachelor's degree or equivalent experience

Preferred Level of Education

Bachelor's Degree