Principal Program Lead, Capacity Strategy

Chick-fil-A, Inc.

2.7

(13)

Atlanta, GA

Why you should apply for a job to Chick-fil-A, Inc.:

  • 54% say women are treated fairly and equally to men
  • 58% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.

    #2026-19618

    Position summary

    and Facilities Management-to create pipeline opportunities and execute capacity strategies that drive throughput and operational excellence.

    • Lead Assessments and Strategic Meetings:
      Facilitate evaluations and discussions on physical restaurant needs and the value of proposed solutions, leveraging capacity models and programmatic analysis.

    • Consultative and Analytical Expertise:
      Combine deep knowledge of restaurant processes and physical constraints with advanced analytical tools to guide decision-making on scope, timing, and investment strategies.

    • Drive Approval Processes:
      Support strategies through capacity assessments, financial analysis, and market visits. Present recommendations to senior leadership for reinvestment and new restaurant opportunities.

    • Stakeholder Engagement:
      Maintain strong relationships with up to 20 key regional partners and influence cross-functional teams in areas such as Menu Development, Production Design, Finance, and Operator Consulting.

    • Technical Leadership:
      Provide subject-matter expertise on capacity planning, traffic simulations, and capital strategy modeling. Partner with analytics teams and external vendors for advanced modeling and studies.

    • Market Growth Influence:
      Work closely with market strategists and innovation leaders to shape collective growth strategies and assess capacity impacts of new formats and designs.

    What You'll Do

    • Build and execute capacity and capital strategy models to evaluate financial attractiveness and operational impact.

    • Select optimal equipment packages, kitchen layouts, and site designs for capacity projects.

    • Present evaluations and recommendations to senior leadership weekly.

    • Influence broader organizational strategies by bringing a capacity lens to cross-functional initiatives.

    Required Qualifications (Knowledge, Skills, & Abilities)

    • Bachelor's degree with concentration in Engineering, Analytics, Finance, Business, or other quantitative/technical fields

    • 6+ years of experience

    • Experience in capacity/capital planning, asset allocation, and/or cost/benefit analysis

    Preferred Qualifications (Knowledge, Skills, & Abilities)

    • 7+ years of experience

    • Experience in process modeling and/or simulation analysis

    Required Years of Experience

    6

    Travel Requirements

    40%

    Required Level of Education

    Bachelor's Degree

    Preferred Level of Education

    Master's Degree

    Major/Concentration

    Concentration in Engineering, Analytics, Finance, Business, or other quantitative/technical fields

    Relocation Assistance Provided

    No

    Why you should apply for a job to Chick-fil-A, Inc.:

  • 54% say women are treated fairly and equally to men
  • 58% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.