Principal Program Lead, National Campaigns

Chick-fil-A, Inc.

2.7

(13)

Atlanta, GA

Why you should apply for a job to Chick-fil-A, Inc.:

  • 54% say women are treated fairly and equally to men
  • 58% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.

    #2026-19930

    Position summary

    Lead creative strategy, including messaging, storytelling, and channel roles

    • Apply strong strategic judgment to evaluate inputs, challenge assumptions, and guide teams toward the most effective approach

    • Clearly articulate the "why" behind strategic and creative decisions to build alignment across stakeholders

    • Drive cross-functional alignment (brand, media, creative, analytics, product) to ensure fully integrated, insight-led campaigns

    • Plan and activate across a modern media ecosystem, including digital, social, and emerging platforms

    Campaign Leadership & Execution:

    • Lead the end-to-end lifecycle of national advertising campaigns, from commissioning and managing concept development with creative partners to post-launch analysis .ensuring alignment from insight and strategy through execution and optimization

    • Orchestrate internal teams and external agency partners to deliver cohesive, high-quality work

    • Synthesize input from senior leaders and cross-functional stakeholders into clear, actionable direction that strengthens the work and maintains momentum

    • Develop creative briefs that inspire breakthrough work, grounded in audience and business insights

    • Ensure creative is optimized for platform-specific performance across paid, owned, earned, and emerging media channels

    • Maintain the integrity of strategy and creative intent as work progresses through internal processes and feedback cycles.

    • Ensure adherence to brand guidelines, legal requirements, and industry best practices.

    Team Leadership & Development:

    • Foster a collaborative and high-performing team environment.

    • Operate effectively in ambiguity, proactively identifying gaps and driving progress

    • Demonstrate resilience and stamina in managing high-visibility work with multiple stakeholders and competing priorities

    • Provide clear direction, feedback, and support to team members

    • Conduct regular performance reviews and facilitate professional development opportunities.

    • Critical thinker who is proactive at filling gaps, communicating changes, and comfortable in the gray.

    Performance Analysis & Optimization:

    • Deliver on key performance indicators (KPIs) and establish robust measurement frameworks for all national campaigns.

    • Integrate paid, owned, and earned media into cohesive strategies

    • Inform and deliver on success metrics tied to business and customer outcomes

    • Lead test-and-learn strategies across audience, creative, and media

    • Translate performance into actionable insights and future strategy

    • Prepare and present regular performance reports to senior leadership.

    Budget Management:

    • Manage and track national advertising budgets, ensuring efficient allocation of resources and adherence to financial targets.

    • Lead agency partnerships (creative, media, production), providing clear direction and driving strategically aligned outcomes

    • Negotiate scopes and contracts to ensure effective and efficient delivery

    Required Qualifications (Knowledge, Skills, & Abilities)

    • 6+ years of related work experience

    • Proven ability to integrate business strategy, creative strategy, and media into cohesive campaign plans

    • Experience leveraging first-party data and audience segmentation to drive effectiveness

    • Demonstrated ability to lead through influence, synthesize complex inputs, and drive alignment across senior stakeholders

    • Strong analytical and strategic thinking skills, with the ability to translate data into action

    • Strong understanding of media planning, buying, and performance measurement with Experience working across modern media channels, including digital, social, influencer, and emerging platforms

    • Demonstrated ability to lead creative strategy and integrated campaign development

    • Strong understanding of data privacy and responsible data usage

    • Exceptional leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively with diverse teams and stakeholders.

    • Excellent project management skills, with the ability to manage multiple priorities in a fast-paced environment.

    • Proficiency with advertising platforms, analytics tools, and project management software.

    Preferred Qualifications (Knowledge, Skills, & Abilities)

    • 10+ years of experience in advertising or marketing, including leadership of large-scale, multimillion-dollar national campaigns

    • Production experience

    Required Years of Experience

    6

    Preferred Years of Experience

    10

    Travel Requirements

    20%

    Required Level of Education

    Bachelor's degree or equivalent experience

    Preferred Level of Education

    Master's Degree

    Major/Concentration

    Marketing, Advertising, Communications, or a related field.

    Why you should apply for a job to Chick-fil-A, Inc.:

  • 54% say women are treated fairly and equally to men
  • 58% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.