Principal Team Leader, Microsoft Platform

g in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Responsibilities

• Lead and manage a team of Microsoft technology experts, fostering a culture of collaboration, innovation, and continuous learning.

• Develop and execute the organization's digital workplace strategy, leveraging Microsoft 365, Teams, SharePoint, and related technologies to enhance employee experiences.

• Collaborate with cross-functional stakeholders to identify business requirements, define project scope, and deliver impactful digital workplace solutions aligned with organizational objectives.

• Oversee the design, implementation, and maintenance of Microsoft-based tools and platforms, ensuring system stability, security, and scalability.

• Drive adoption of digital workplace technologies through effective communication, training, and change management initiatives.

• Utilize data analytics and reporting to measure the effectiveness of digital workplace solutions and provide insights for continuous improvement.

• Ensure the team stays current with emerging Microsoft technologies and trends, identifying opportunities for innovation and optimization.

• Establish and maintain strong relationships with vendors, partners, and internal IT teams to ensure seamless integration and support of the Microsoft ecosystem.

• Manage budget, contracts and negotiations with Microsoft.

• Facilitate professional growth within the team by mentoring members, promoting skill development, and encouraging certifications in Microsoft technologies to maintain high standards of expertise and delivery.

Minimum Qualifications

• Bachelor's degree or equivalent experience

• 6+ years of experience

• Technical Expertise: A deep understanding of Microsoft products and services, including Microsoft 365, Teams, and SharePoint, to effectively lead technical projects and provide guidance to the team.

• Experience with vendor selections and SaaS implementations

• Strong facilitation and influencing skills

• Desire to develop the teams' analytical posture

• Strong Communication Skills: The ability to clearly articulate ideas, provide constructive feedback, and facilitate collaboration among team members and stakeholders, ensuring alignment on objectives.

• Leadership and Decision-Making: Proven ability to lead diverse teams, make critical decisions under pressure, and inspire team members to achieve their best while meeting deadlines and project goals.

Preferred Qualifications

• Bachelor's degree in Management Information Systems, Engineering, or Business Management and Operations
• 10+ years of experience
• Certifications:

  • Microsoft 365 Certified: Fundamentals

  • Microsoft 365 Certified: Enterprise Administrator Expert

  • Microsoft Certified: Power BI Data Analyst Associate

Minimum Years of Experience

6

Travel Requirements

10%

Required Level of Education

Bachelor's degree or equivalent experience

Preferred Level of Education

Bachelor's Degree