Sr. Analyst, Master Data

service industry.

About Chick-fil-A Supply

A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.

Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.

This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.

Responsibilities

• Serve as the Chick-fil-A Supply Oracle master data management (MDM) subject matter expert for customer, vendor, and product domains

• Work closely with a team of contingent resources in day-to-day operations in respect to routing incoming creation/maintenance requests and monitoring/validation/maintenance of master data

• Ensure master data integrity in key systems as well as maintaining the processes to support the data quality

• Identify areas for data quality improvements and helps to resolve data quality problems through the appropriate choice of error detection and correction, process control and improvement, or process design strategies

• Ensure quality of master data in key systems, as well as, development and documentation of processes with other functional data owners to support ongoing maintenance and data integrity

• Design and implement master data enterprise level solutions in collaboration with product owners, reporting/data analysts, and business partners for the solution life cycle: capturing requirements, translating functional requirements into technical requirements, supporting design, developing process maps, supporting testing, and implementation of the solution

• Work closely with Distribution Center, CFA corporate, Operators, and business partners to ensure optimal alignment

• Possess intimate knowledge of who the customers are and the ability to put others above himself/herself

• Demonstrate the ability to value both relationships and results

• Ability to navigate through a confrontational situation, ensuring all parties are treated with honor, dignity, and respect

Minimum Qualifications

• Strong experience with enterprise platforms such a s Oracle Master Data Management ERP customer, vendor, and product domaina

• Intermediate knowledge Warehouse and Transportation Management Systems consumption of master data

• Experience with business analysis and business process management

• Deep understanding of data relationships to enable downstream performance

• Working knowledge of innovations in supply chain and distribution center facilities

• Familiar with start-up or new business development environments

• Knowledgeable of and ensure compliance with food safety and general safety standards, quality specifications, local and governmental requirements

• Exceptional problem solving and communication skills, detail oriented, creative, and has strong organizational skills

• Able to anticipate needs, lead multiple projects, and manage shifting priorities

Preferred Qualifications

• 4 plus years experience with Oracle Cloud, SAP, Microsoft Master Data Management customer, vendor and product domains

• 4 plus years experience with Order Master Data Management integration, configuration and support

• 4 plus years supply chain experience with focus on Master Data Management at the enterprise level

• 2 plus years experience with Warehouse Management Systems (WMS)

• Experience driving integrations between SaaS based enterprise systems and third-party stakeholders

• Experience with Master Data Management and Analytics across enterprise systems

• Business Process Management experience

• Experience developing SQL queries and business intelligence reporting

Minimum Years of Experience

4

Travel Requirements

20%

Required Level of Education

Bachelor's Degree

Major/Concentration

SUPPLY CHAIN, COMPUTER SCIENCE, BUSINESS ADMINISTRATION, INDUSTRIAL ENGINEERING, OR RELATED FIELD